If you would like an initial or number added to your item it will be an additional $3.00. (If outfit comes with initial already there is no costs). Please purchase the initial and outfit at the same time that way its all on the same invoice when I print your order otherwise you may not get an initial. Please note I do not do full names initials and a number for birthdays only. Returns can not be made on personalized items.
Feel free to request long or short sleeve length. Capris or shorts. Shoulder ties instead of halter style. As for the jumper dresses I know some of you do not like halter style so feel free to request shoulder straps. I also do not mind you requesting a skirt instead of shorts, or a tee instead of a halter. But as far as custom ordering where customer designs there entire outfit, I can no longer do that because it can becomes highly confusing when there are tons of minor details to be changed. Every now and then I will except if the request is not to detailed, but please note that I do not do returns on items customers make up themselves.
Shipping & DeliveryMy current turn around time is an estimated 10-15 business days at this time. Normally though I complete orders sooner than later depending how busy I am.
If you need something before 10-15 business days, an additional $10 RUSH FEE will be applied. Please contact before ordering and I will see if its possible for me to get it to you by then.
Return PolicyIf you are not satisfied with your purchase, you may return unworn merchandise in its original condition within 30 days of delivery date for an exchange or refund. Please note that I do not do returns on items that are personalized.
Credits will be issued in the same manner as payment was made. Returns made after the 30 day return period, or are in unsellable condition are not returnable. Please allow me 1-2 business days for your return to be processed. Initial shipping fees as well as return and exchange shipping costs are not refundable.
In the unlikely event that we have inadvertently sent you incorrect merchandise or you received damaged merchandise, please notify us immediately.
Gift cards and certificates are non-refundable.